Wondering if you need Dubsado or another CRM? Find out what you need to make the most of these types of tools in this episode of “Branding with Friends" featuring workflow and automations expert, Colie James.

Discover what a little magic can do for your small business. We're talking meeting and exceeding your customers' expectations to grow your brand.

Are you thinking ahead to what your clients and customers might need? The more you can anticipate their next move and deliver the answers ahead of time, the greater impression and customer service experience your business can provide.

Are you intentional about how you talk about your current and past clients online? Discover the best practices on what to do (and what not to do) when it comes to discussing your clients in an online and in-person setting.

Have you considered that your clients don't know everything you do? Here's why you need to adjust your language level and communication to better reach your audience - the people who are just meeting your business and lack your expertise in it!

Did you know that your marketing and your website could be hurting your brand without you realizing it? Here's what to look for to improve your client experience right now.

Did you know that asking for constructive feedback could grow your business? Don't be afraid - this is the tough (and best) question you need to ask all of your past clients.

Should I send a client gift, a thank you note, a Christmas card? Here are our best practices for showing gratitude and giving thanks in your business, along with some inspiring ideas from some of our favorite entrepreneurs!

Do you know if you're making "brand deposits" or "brand withdrawals?" This is going to be about understanding your brand (your reputation) and powerful ways to improve it if you're missing the mark.