A frustrating customer experience nearly made me write off a company for good. A month later, I was raving about them to my best friend! Here’s the client experience question that changes everything.

Could your message create more momentum? It can, but only when you treat messaging as both a noun and a verb. Here’s why messaging is more than a tool and how to put it to work for you.

Still piecing together client call notes, transcripts, recordings, and follow-up emails by hand? Discover why Fathom is the best AI notetaker for coaches and consultants who want to wow clients, save time, and uncover useful marketing insights—without adding another complicated system to their business.

Worried clients will just turn to ChatGPT instead of hiring you? This honest, practical episode will help you rethink AI, protect what makes your work irreplaceable, and use tools like ChatGPT without losing your voice, your value, or your spot as the go-to coach or consultant.

Check out 5 real-world ways I use AI tools like ChatGPT and Claude to stop overthinking, hold kind boundaries, and take messy action in my business as a recovering perfectionist. Tune in and try one!

Curious if it’s time for ads? Discover how (and when) to get started with paid advertising as a coach or consultant with strategist, Hattie Dunstan, on this episode of “Branding with Friends.”